DELIVERY INFO

At Craig Cook’s Natural Butcheries, there is a commitment to providing not only prime quality products, but also exceptional customer service across our online store and retails outlets. It is our mission to ensure that you receive your products in perfect conditions.

We deliver to Sydney Metro and Newcastle (15km radius from Newcastle CBD) Monday – Saturdays using refrigerated trucks with our products packaged insulated boxes which are designed to keep the product at proper temperatures for up to 5.5 hours from delivery. We accept no liability or responsibility for our products if they are not properly refrigerated after 5.5 hours from the time of delivery.

Delivery is now also available for the Central Coast on Fridays and for the Southern Highlands on Wednesdays.

Our delivery packaging was specially chosen to keep meat fresher for longer. It is made from Expanded Polystyrene (EPS) which is economical, clean, and hygienic as well as being totally safe for food contact. EPS has superior insulation qualities, resists sudden changes in temperature and our lids are commonly used as a base for meat trays. EPS is 100% recyclable and CFC free.

Our meat home delivery service is to your door and available for orders from $50 and up at a flat rate of $7.50. For orders over $99, our delivery service is FREE.

Delivery Time Frame is from Monday to Saturday 8am - 6pm 

For next day delivery, orders must be placed until 4.00pm of the day before.

If you have any questions or inquiries, feel free to contact us:
E-mail: atyourservice@primequalitymeats.com.au
Phone: 02 9302 1100 

Please note: All orders must be delivered within one week of the order placed date due to the market fluctuation.