Free Shipping for orders over $150

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Shipping policy

At Craig Cook The Natural Butcher, we have a commitment to providing not only prime quality products but also exceptional customer service across our online store and retail outlets. 

We deliver to Sydney Metro from Monday to Saturday and Newcastle (50km radius from Newcastle CBD) Monday – Friday using refrigerated trucks with our products packaged in insulated boxes which are designed to keep the product at proper temperatures for up to 5.5 hours from delivery. We accept no liability or responsibility for our products if they are not properly refrigerated after 5.5 hours from the time of delivery.

Delivery is now also available for the Central Coast on Fridays and for the Southern Highlands on Wednesdays.

Our delivery packaging was specially chosen to keep meat fresher for longer. It is made from Expanded Polystyrene (EPS) which is economical, clean, and hygienic as well as being totally safe for food contact. EPS has superior insulation qualities, resists sudden changes in temperature and our lids are commonly used as a base for meat trays. EPS is 100% recyclable and CFC-free.

Our meat home delivery service is to your door and available for orders from $50 up to $150 at a flat rate of $10. For orders over $150, our delivery service is FREE.

Delivery Time Frame is from Monday to Saturday 8am - 6pm

For next day delivery, orders must be placed by 6.00pm of the day before.

If you have any questions or enquiries, feel free to contact us:
E-mail: atyourservice@primequalitymeats.com.au
Phone: 02 9302 1100

Please note: All orders must be delivered within one week of the order placed date due to the market fluctuation.